Creative director and visual storyteller.

With over 17 years of experience as a creative communications and brand design leader, I have refined my ability to translate complex ideas into clear, visually engaging communications across multiple mediums. My background working with industry leaders such as UnitedHealthcare, Unilever, J.P. Morgan and Yahoo! has equipped me to deliver scalable design systems and compelling brand narratives that align with business goals and enhance audience engagement.

Skills

  • Strategic brand and communications design

  • Visual storytelling and narrative development

  • Scalable design systems and brand stewardship

  • Executive and cross-functional partnership

  • Multi-medium content creation

  • Detail-oriented and analytical thinker

  • User-centric and data-driven information design

  • Dedicated problem solver

  • Creative innovation and workflow efficiency

  • Remote team leadership and mentorship

  • Client relationship management

  • Project management and coordination

Experience

Mediatavern, Westport, CT (Remote) | Sept 2007 – Present
A dynamic creative agency providing strategic branding, impactful digital and print design, and comprehensive marketing solutions to a diverse range of clients, from startups to Fortune 500 companies.

Creative Director | Oct 2020 – Present

  • Rebranded UnitedHealthcare’s Value Story across 1,600+ slides, leading a six-person team to distill complex content into clear, visual narratives—growing business by 40% and broadening agency capabilities

  • Led multiple B2B and B2C campaigns, producing email, direct mail, digital assets, and microsites that significantly increased member activations and engagement

  • Transformed scattered source materials and client’s thoughts into a clean and simple, compliant Miro workflow diagram praised by executives and credited with improving client understanding and adoption

  • Grew business and earned Preferred Partner status by earning client trust through collaborative workshops and a standout open enrollment campaign featuring a die-cut trifold mailer for a more intuitive user experience

  • Reduced review cycles by 50% through streamlined timelines and the application of AI to summarize client feedback—cutting 4 to 7 days from large project timelines and enhancing delivery efficiency

Associate Creative Director | Oct 2018 – Oct 2020

  • Developed an interactive PowerPoint playbook format that improved navigation and engagement; it is now refreshed 3–4 times annually by client teams

  • Created branding and marketing assets, as well as website design for Clatter, an internal presentation tool developed to help organizations quickly create sales and marketing content

  • Mentored a junior designer to independently lead 40–50% of projects within three months, enhancing delivery capacity and workflow

Art Director | Dec 2010 – Oct 2018

  • Redesigned numerous finalist presentations, creating new narratives and visual approaches, which helped secure a major client and ongoing sales-related projects

  • Organized and led PowerPoint training for 250 J.P. Morgan marketers during a platform transition; materials improved adoption and reduced presentation errors. Retained as a design consultant for two years post-launch

  • Designed the Yahoo! Pebble Beach Pro-Am Pocket Guide, blending corporate and event branding for a polished, user-friendly experience

Graphic Designer | Sept 2007 – Dec 2010

  • Delivered web, print, mobile, and event designs with a strong emphasis on clarity and brand alignment

  • Designed the logo and graphic suite for internal events, establishing a cohesive look across campaign materials and securing multi-year engagements

Freelance Graphic Designer | Jan 2006 – Jan 2010

  • Delivered branding, marketing, and digital assets for a diverse client base, consistently meeting deadlines and exceeding expectations

  • Produced cross-media visual communications with a focus on creative experimentation for small businesses

Tools

  • Adobe Creative Suite (Illustrator, Photoshop, InDesign)

  • MS Office (PowerPoint, Word, Excel)

  • Figma

  • Framer

  • Sketch

  • Miro

  • Google Docs

  • Google Sheets

  • Google Slides

  • Prezi

  • Workfront

  • Robohead

  • Box

  • Zoom

  • Microsoft Teams

  • Google Meet

  • Proficient in Figma, Adobe Creative Suite, and Framer.

  • Strong understanding of user-centered design principles.

  • Ability to conduct comprehensive user research and usability testing.

  • Excellent problem-solving skills and attention to detail.

Education

University of Massachusetts Amherst, Amherst, MA
Bachelor of Fine Arts (BFA), Graphic Design

  • Focus: Computer/Photography/Design (CPD)

  • Honors: 1st Place – External Jury Award; Best in Class – Junior/Senior Art Show

  • Thesis: Poster series with a focus on climate change awareness

  • Activities: UMass Crew Team

Additional information

  • Honors: Eagle Scout

  • Languages: English (Fluent), German (Limited)

Interested in connecting?

Let’s talk projects, collaborations or anything design!

Interested in connecting?

Let’s talk projects, collaborations or anything design!

Interested in connecting?

Let’s talk projects, collaborations or anything design!

Copyright 2025 by Chris Wagner

Copyright 2025 by Chris Wagner

Copyright 2025 by Chris Wagner